Data Policy

Introduction

This Data Policy explains how EzyReels stores, processes, and protects information when you use our AI reel creation platform.

We believe in transparency. This page describes what data we handle, why we need it, and the controls available to you as a creator.

Data We Collect

We collect only the data required to run EzyReels, deliver AI features, and keep your account secure. Data falls into the categories below:

How We Use Data

We use your data to operate and improve EzyReels, including:

• Generating and editing AI reels, voiceovers, and captions
• Personalizing templates, workflows, and creator recommendations
• Managing subscriptions, billing, and account settings
• Monitoring reliability, fixing bugs, and preventing abuse
• Responding to support requests and product communications

AI Processing

EzyReels uses AI models to transform your prompts, scripts, and media into reel content. Inputs you provide may be processed by our systems and trusted AI infrastructure partners solely to deliver requested features.

We do not use your private reel projects to train public models without your consent. Processing is scoped to your account and the services you actively use.

Data Storage

Your data is stored on secure cloud infrastructure with encryption in transit. Project files, drafts, and account records are retained while your account is active or as needed to provide the service.

Backups and redundancy measures help protect against accidental loss. Storage locations may include regions operated by our hosting partners under strict data handling agreements.

Data Sharing

We do not sell your personal data. We share information only when necessary:

• With service providers that host, process payments, deliver AI, or support our platform
• When required by law, regulation, or valid legal process
• To protect the rights, safety, and security of EzyReels, our users, and the public
• With your explicit consent for integrations or features you enable

Security Measures

We apply administrative, technical, and organizational safeguards including access controls, encryption, monitoring, and regular security reviews.

Team access to production data is limited to authorized personnel on a need-to-know basis.

User Controls

You can manage your data through account settings and support requests:

• Update profile and account information at any time
• Export or download projects where the feature is available
• Manage marketing and notification preferences
• Request access, correction, or deletion of personal data

Data Retention

We retain data for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Inactive accounts may be archived or deleted after a reasonable period, with notice where required.

Account Deletion

You may request account deletion from your settings or by contacting support. Upon deletion, we remove or anonymize personal data within a reasonable timeframe, except where retention is required by law or for legitimate business purposes such as fraud prevention.

Policy Updates

We may update this Data Policy to reflect product changes, legal requirements, or improved practices. Material changes will be communicated through the product or by email where appropriate.

Continued use of EzyReels after updates constitutes acceptance of the revised policy.

Contact Information

For data-related questions, access requests, or concerns about this policy:

• Email: ezyreelsofficial@gmail.com
• Company: EzyReels — built for Indian creators